Senior Specialist Digital Solutions for Electric Light Commercial Vehicles (all genders welcome)

Kia Europe

München
Feste Anstellung
Vollzeit
vor Ort
Senior (5+ Jahre)
Deutschland
Gehalt anzeigen
Erschienen vor 1 Jahr

Join the movement and find new inspiration.

We Have An Exciting Opportunity As

Senior Specialist Digital Solutions for Electric Light Commercial Vehicles (all genders welcome)

at the Kia Connect GmbH in Frankfurt/Main, Germany.

Deine Aufgaben

Research B2B automotive trends, analyze customer behavior, and help align digital products with the needs of future customers.
Define the Fleet Management Solution (FMS) in collaboration with stakeholders, prioritize features, and ensure the implementation of an integrated solution across all customer touchpoints (customer portal, head-unit and driver app).
Review the business model of the FMS and the API to ensure a profitable approach.
Define and implement the sales process for the new FMS.
Develop, set-up and run the support process for digital solutions to ensure high customer satisfaction.
Collaborate closely with data experts to ensure the end-to-end data pipeline (vehicle to customer frontend).
Develop training and marketing materials in collaboration with internal subject matter experts to promote the new FMS and explain it to internal and external stakeholders.
Collect, track, and analyze customer feedback to generate ideas for new functionalities or further developments.
Approach challenges with an open mind, seeking new opportunities to enhance the customer experience and maintain competitiveness.

Dein Profil

University degree in business administration or economics with a focus on strategy, business development
5 years of experience in the B2B Commercial/automotive environment
Experience in fleet management solutions, digital product development and product management needed
Experience in customer support and content creation is an advantage
Hands-on mentality paired with care and no fear of the unknown
International background and mindset fitting to roles in a global company
Salesforce knowledge would be an advantage
Team player combined with the ability to work independently
Motivation to develop yourself and the business to strive for the best results
Strong project management and organizational skills are required
Fluent in English (written and spoken), suitable languages advantageous

Deine Benefits:

A pulsating international environment. Our workforce is composed of people from 37 nations
Playing an active and important part in the development of Kia in Europe.
Developing new frameworks and solutions
Demanding challenges to which you can creatively contribute
A competitive compensation package; private leasing offer; systematic off and on-the-job training, free staff restaurant, support as concerns Health Management and more

Weitere Informationen

Bevorzugte Sprachen:

Englisch

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Ansprechperson

Kia Europe

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