Sales Operations Officer M/F/X

OVHcloud

  • München
  • Feste Anstellung
  • Vollzeit
  • Remote / vor Ort
  • Erfahren (2-5 Jahre)
  • Deutschland
  • Gehalt anzeigen
  • Erschienen vor 3 Monaten

Deine Aufgaben

  • Create records for new customers, including contact details and the name of the representative managing the account.
  • Verifying orders, including customers‘ personal information and payment details.
  • Contacting customers by phone or email to answer queries and obtain missing information.
  • Maintaining and updating sales and customer records.
  • Receiving and processing purchase orders.
  • Save the order, if necessary, in the OVHcloud tools
  • Issuing sales transaction invoices.
  • Transmitting the necessary information to the Billing team for changing the NICs in the Purchase Order and payment of the Purchase Order(s).
  • Coordinate the delivery of external and Digital orders to ensure the correct level of prioritisation
  • Checking that delivery deadlines are met (48 hours) in conjunction with the admin-corp team.
  • Checking the receipt of services and the communication sent to the contract holder in conjunction with the admin-corp
  • Provide customers with product information, order status, order delivery status, credit balance…
  • Compiling monthly sales reports.
  • Alert sales reps to any urgent issues
  • Update Sales representatives on orders or deliveries
  • Directing feedback from customers to relevant internal departments
  • Consolidate/Generate information in dashboards

Dein Profil

  • Create records for new customers, including contact details and the name of the representative managing the account.
  • Verifying orders, including customers‘ personal information and payment details.
  • Contacting customers by phone or email to answer queries and obtain missing information.
  • Maintaining and updating sales and customer records.
  • Receiving and processing purchase orders.
  • Save the order, if necessary, in the OVHcloud tools.
  • Issuing sales transaction invoices.
  • Transmitting the necessary information to the Billing team for changing the NICs in the Purchase Order and payment of the Purchase Order(s).
  • Coordinate the delivery of external and Digital orders to ensure the correct level of prioritisation.
  • Checking that delivery deadlines are met (48 hours) in conjunction with the admin-corp team.
  • Checking the receipt of services and the communication sent to the contract holder in conjunction with the admin-corp.
  • Provide customers with product information, order status, order delivery status, credit balance…
  • Compiling monthly sales reports.
  • Alert sales reps to any urgent issues.
  • Update Sales representatives on orders or deliveries.
  • Directing feedback from customers to relevant internal departments.
  • Consolidate/Generate information in dashboards.
  • Excellent interpersonal, communication skills.
  • Be tech-savvy with cloud knowledge.
  • Sales orientation & customer centricity.
  • Have the ability to coordinate multi-stakeholder projects.
  • Time management skills and ability to work under pressure to tight deadlines.

Deine Benefits:

  • Create records for new customers, including contact details and the name of the representative managing the account.
  • Verifying orders, including customers‘ personal information and payment details.
  • Contacting customers by phone or email to answer queries and obtain missing information.
  • Maintaining and updating sales and customer records.
  • Receiving and processing purchase orders.
  • Save the order, if necessary, in the OVHcloud tools
  • Issuing sales transaction invoices.
  • Transmitting the necessary information to the Billing team for changing the NICs in the Purchase Order and payment of the Purchase Order(s).
  • Coordinate the delivery of external and Digital orders to ensure the correct level of prioritisation
  • Checking that delivery deadlines are met (48 hours) in conjunction with the admin-corp team.
  • Checking the receipt of services and the communication sent to the contract holder in conjunction with the admin-corp
  • Provide customers with product information, order status, order delivery status, credit balance…
  • Compiling monthly sales reports.
  • Alert sales reps to any urgent issues
  • Update Sales representatives on orders or deliveries
  • Directing feedback from customers to relevant internal departments
  • Consolidate/Generate information in dashboards

Weitere Informationen

Bevorzugte Sprachen:

  • Englisch

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Ansprechperson

OVHcloud

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