Senior Customer Program Manager - Automotive OEM (Map Making & Software Solutions) (m/f/x)

HERE Technologies

Berlin
Feste Anstellung
Vollzeit
Homeoffice möglich
Remote / vor Ort
Senior (5+ Jahre)
Deutschland
Gehalt anzeigen
Erschienen vor 1 Jahr

What’s the role?

As a Senior Customer Program Manager for Automotive OEM (Map Making & Software Solutions), you will be responsible for overseeing the planning, execution, and delivery of complex customer-facing projects focused on map-making and software solutions for automotive applications. This role requires a deep understanding of automotive customer needs, navigation systems, digital maps, and related software solutions, ensuring projects are delivered on time, within scope, and budget. You will act as a key liaison between customers, internal teams, and stakeholders to drive program success and build strong, lasting relationships.

Deine Aufgaben

Lead and manage multiple customer programs in the automotive sector, focusing on map-making and software development.
Oversee the entire project lifecycle, from initiation to completion, ensuring timely delivery and high-quality outcomes.
Develop detailed project plans, timelines, and milestones to ensure that program objectives are clearly defined and met
Serve as the primary point of contact for automotive customers, managing their expectations, addressing concerns, and ensuring satisfaction throughout the program.
Develop and nurture strong relationships with key stakeholders, including OEMs, suppliers, and other automotive partners.
Ensure alignment between customer needs and internal capabilities, driving customer success and long-term partnerships.
Collaborate closely with internal teams (e.g., engineering, product management, and sales) to ensure the successful development and integration of map-making and software solutions.
Coordinate cross-functional resources and resolve any conflicts or issues that may arise during program execution.
Identify potential program risks and proactively develop mitigation strategies.
Monitor project performance and resolve any issues or roadblocks that could affect program delivery.
Manage program budgets, ensuring all activities are completed within financial constraints.
Allocate and optimize resources effectively to meet project goals and customer needs.
Provide regular status updates, reports, and presentations to both internal leadership and customers.
Maintain comprehensive documentation of program activities, decisions, and outcomes for future reference and improvement.
Identify opportunities to enhance program management processes, tools, and methodologies to improve efficiency and effectiveness.
Stay up to date with industry trends, emerging technologies, and best practices related to automotive navigation systems and software solutions.

Dein Profil

Minimum of 7-10 years of experience in program or project management, preferably in the automotive or software industry.
Proven track record in leading large-scale customer programs in the automotive sector, particularly related to map-making, navigation systems, or software solutions.
Strong background in customer relationship management and program delivery.
Bachelor’s degree in Business, Engineering, Computer Science, or a related field (Master’s preferred).
Deep understanding of automotive navigation systems, mapping technology, and software development processes.
Strong leadership, communication, and interpersonal skills, with the ability to manage and influence cross-functional teams.
Excellent problem-solving and decision-making abilities.
Proficient in program management tools and methodologies (e.g., Agile, Scrum, Waterfall).
Ability to work under pressure, manage multiple projects simultaneously, and meet deadlines.
Familiarity with OEM and Tier 1 supplier relationships is a plus.
Experience working with global automotive clients and managing international programs.
Knowledge of the latest trends in digital mapping, autonomous driving, and connected vehicle technologies.
German language skills is a plus.

Deine Benefits:

A great work-life balance
Hybrid model of work
Challenging problems to solve
Collaborative and encouraging colleagues
Opportunities to learn, grow and develop: company hackathons, technical talks, and trainings
Regular feedbacks
30 paid vacation days
Flexible working hours
Competitive salary plus bonus
German language course
Employee wellness programs and life-coaching sessions
Diverse team of fantastic & talented people from 60+ countries worldwide.
Brown bag talks, team events, BBQ on the rooftop and more!

Weitere Informationen

Bevorzugte Sprachen:

Deutsch

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Ansprechperson

HERE Technologies

Hilfe bei der Jobsuche?

Informiere dich jetzt über unseren umfassenden und kostenlosen Bewerbungsservice. Erfahre, wie wir dich effektiv und direkt zu deinem Traumjob führen können!